You must inspect product at time of delivery. If any of the product is missing or damaged you must call us immediately so we can correct the problem in a timely manner. If the packaging is damaged have the delivery person make note of the damage in writing on the delivery receipt and their paperwork. You have the right to refuse any damaged product you receive from the shipper. At the time of delivery, if you receive damaged product you MUST call us immediately at 1-800-632-7657, leave a message if it is during non-business hours, including your daytime telephone number where you can be reached.

A special order cannot be cancelled or returned. Special orders are non-refundable with the exception of manufacturing defects. Any product ordered which is not in stock, drop-shipped, remanufactured, or of a leather product is considered a special order.

All International orders, and order shipped outside the 48 contiguous US including but not limited to; Hawaii, Alaska, Puerto Rico cannot be returned or refunded. All such orders will incur higher shipping costs, and longer lead time.

If you damage the product and it is in non-resell able condition we will not accept it back for a refund, exchange, or credit. Original packaging may be required in order for a refund to be given. This judgment is to be determined solely by the seller.

To order by phone, please call us toll-free at 1-800-632-7657 during our customer service hours. Before calling, please note the Product Numbers of the items you wish to order.

For questions about your order, please feel free to email us at sales@uniqueconceptseats.com. We will get back to you within 24 hours or less.

We cannot prevent fraudulent parties from placing orders on our web site however we will not process and ship any fraudulent orders. We have a screening method on all orders and fraudulent orders are flagged for investigation. In some cases, we will ask for printed identification before processing and shipping orders.

The prices displayed on the site are quoted in U.S. Dollars and are valid and effective only within the 48 contiguous United States, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order. A 7% sales tax will be added to the total invoice price of all orders shipped to a Florida state address or picked up from our warehouse. International shipment rates vary based on total package weight and final destination. All pricing does not include duties, insurance costs, tariffs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office

If you have a coupon code promotion. Coupons cannot be applied after orders are placed. We can accept one coupon per person per order within a 45 day period.

When you click on My Account, you will be prompted to sign in with your email address and password. An order summary page will provide you with detailed information about your current or past orders.

If your order has been shipped, you may track it using links provided in your order detail. It may take up to one (1) business day for your information to be posted on the UPS website.

Phone Orders: 1-800-632-657
Normal Business Hours: M-Fri, 9am - 5pm, EST

Direct Line: 727-393-0400
Fax Orders: 727-393-9600
Email: sales@uniqueconceptseats.com

Not responsible for typographical errors and all prices subject to change without notice. UniqueConceptSeats.com has the right to cancel any order for any reason at anytime.